Free shipping to US and Canada for orders of 3 bottles or more!

Frequently Asked Questions

For active cases, we recommend 2 capsules twice per day until the outbreak clears up. 

For maintenance, we recommend 2 capsules once per day.

Note: sores may still be contagious up to seven days after they heal, so continue use for 1 week after physical signs disappear.

That depends on how frequently you experience HSV outbreaks. You may notice that you are having fewer outbreaks, and/or that they are milder and/or shorter in duration after using Simplix™ for a few months. 

If you only experience outbreaks once or twice a year, you may not know how Simplix™ will impact your outbreaks for a year. You may, however, notice other side benefits such as better immune function (ex: fewer colds and flus) and an improved stress response.

Numerous studies have shown that the ingredients in Simplix™ have excellent safety profiles and are generally well tolerated. Some people may experience mild intestinal side effects such as nausea, cramping, or diarrhea.

As with any supplement or medication, allergic reactions are possible.

Simplix™ is recommended for individuals over the age of 18

Individuals who are diabetic or have trouble maintaining blood sugar should not take Simplix™, as well as those who have liver disease, high blood pressure, heart disease, kidney disease, hormone sensitive cancers, hypotonia, or hypokalemia. Pregnant or breastfeeding women also should not take Simplix™.

Always consult with your doctor about taking supplements if you have any health conditions.

While we believe that Simplix™ is not likely to interact with antiviral medications, we always recommend consulting with your doctor about taking Simplix™ if you are on any medication.

We always recommend speaking to your doctor about taking Simplix™ if you are on any medication. 

Yes. While the Simplix™ formulation was designed to have HSV regulatory benefits as the most prominent action, most of the ingredients also have general effects that could be beneficial for other viral issues.  

Shop Simplix™ on our website with free shipping and discreet packaging. Or buy on Amazon: Click here for Canada. Click here for the US. 

When storing, avoid excessive light, heat, or moisture. 

Orders arrive to US customers within 2-7 business days via USPS Priority Mail. All orders placed by 1:00pm Eastern Time (10:00am Pacific Time) Monday through Friday, are shipped that same day.

We provide low, flat-rate shipping regardless of the number of items ordered or weight of your package, and when necessary will upgrade to ensure you receive your order FAST!

  • Please allow up to 2-4 weeks for delivery.
  • For customers in the UK: Please note that shipments with a merchandise total exceeding 18 pounds sterling may be held in customs until you, the ordering party, pay the national VAT (value added tax). The VAT is usually paid when the postal carrier delivers your mail. However, the British Postal Service might hold shipments with a value over 18 pounds without notifying you, the customer.
  • If the package is held by customs for any reason and the package is not returned to Simplix™, we regret we cannot issue a refund. If we receive a package back after it has been held and the products are in sealed, unused condition, we will credit you the product cost (shipping charges still apply).
  • Payment of shipping duties and customs fees varies by country and is the responsibility of the purchaser.

Simplix™ Satisfaction Guarantee: You can return items purchased directly from us for any reason within 30 days of purchase. You will receive a full refund for unopened items in the original form of payment via Paypal. Shipping and handling fees are non-refundable. Please package the product carefully. We must receive the return within the 30-day period. Simplix™ reserves the right, at its sole discretion, to reject a return that does not comply with these conditions. Please send us an email to inform us of the refund request, then ship your purchase and receipt, with a note requesting a refund, to our Returns Department:

Shipmonk – Returns / Papillex Inc. 
285 Centerpoint Blvd
Pittston, PA 18640-6136
Email: customerservice@Simplix.com