Orders arrive to US customers within 2-7 business days via USPS Priority Mail. All orders placed by 1:00pm Eastern Time (10:00am Pacific Time) Monday through Friday, are shipped that same day.
We provide low, flat-rate shipping regardless of the number of items ordered or weight of your package, and when necessary will upgrade to ensure you receive your order FAST!
Simplix™ Satisfaction Guarantee: You can return items purchased directly from us for any reason within 30 days of purchase. You will receive a full refund for unopened items in the original form of payment via Paypal. Shipping and handling fees are non-refundable. Please package the product carefully. We must receive the return within the 30-day period. Simplix™ reserves the right, at its sole discretion, to reject a return that does not comply with these conditions. Please send us an email to inform us of the refund request, then ship your purchase and receipt, with a note requesting a refund, to our Returns Department:
Shipmonk – Returns / Papillex Inc.
285 Centerpoint Blvd
Pittston, PA 18640-6136